If I'm a professional stylist, how do I register?
If you are a Licensed Professional Stylist, you may register with Nairobi. To register, please click ``Register`` at the top of the home page. Enter your first name, last name, and email address. You will receive an email confirming your registration. Please follow the link in the email and your Stylist Account will be created.In order to activate your account, you must send a picture of your License to ``info@nairobiprofessional.com``. Please make sure to send a picture file (.jpg, .png, .heic, etc.) of your License, and not a PDF or any other format. Once we receive your license, it may take to up to 5 business days to verify. After verification, your Stylist account will be activated and you will have access to our Salon Professional Products at our Salon Prices.
If I’m a professional stylist, how do I place an online order?
In the top right corner of the home page, click login. After you enter your username and password, you will be directed to the products page. If you want to add a product to your cart, just click the “product info” link. Enter the quantity and click “add to cart,” When you are ready to process your order just click “check out” under the shopping cart.
If I’m not a professional stylist, what products can I order?
You can purchase the following products through your hair stylist or our web-site: Dandra Solv Moisturizing Shampoo, Nairo Lites Conditioning Shampoo, Detoxifying Shampoo, Exquisite Hydrating Detangling Shampoo, Humecta Sil Conditioner, Soft Finish Leave-In Conditioner, Dandra Solv Moisturizing Conditioner, Wrapp-It Shine Foaming Lotion, Essential Botanical Oil, Moisture-Sil Hair Lotion, Wave, Curl, & Shine Styling Wax, Smokeless Detangling Crème Press, Moisturizing Crème Hairdress, Moisturizing Scalp Balm, Sheer Shine, Sheer Spritz, Up-Do Styling Spray, Gleam Conditioning Sheen Spray, ShapenHold Flat-ironing Hairspray, Vita-Sheen Hairdress & Glossifier, Define & Shine Edging Gel, Kool Player After Shave, all products in the Recovery Thinning Hair System.
How do I become a distributor?
For more information on becoming a distributor, go to www.chapmanproducts.com/distributors/
Where else can I obtain Nairobi products?
Unless provided by a distributor, salon, or nairobiprofessionalproducts.com, the product is unauthorized for sale.
What are our hours of operation?
Monday to Thursday from 8 a.m. to 5:30 p.m. ESTFriday: 8 a.m. to 12 p.m. ESTSaturday and Sunday: Closed For further questions, please contact customer service at 1-800-736-5072.